After-sales service

Pak Khazar warranty

A 24-month warranty from installation. Register and check your warranty and request after-sales service, all in one place.

The Pak Khazar warranty at a glance

  • 24months

    Warranty period

    Pak Khazar products are covered by a 24-month warranty from the date of installation.

  • The warranty starts at installation

    If the appliance is installed by the company’s authorised after-sales agents, it is covered for 24 months from the installation date.

    Request installation
  • 10years

    Parts and service after the warranty

    The company undertakes to supply parts and provide out-of-warranty service for 10 years after installation.

Pak Khazar warranty terms

The clauses below are taken from Pak Khazar's official warranty.

The remaining clauses of the warranty will be added here once they have been checked against the official document. For questions about the warranty terms, please contact the service call centre.

  1. Validity

    Valid for 24 months from installation

    This warranty is valid for 24 months from the date of installation. Its free services are provided only by the company’s after-sales service units.

  2. Validity

    Installation by authorised agents

    If the appliance is installed by the company’s authorised after-sales agents, it is covered for 24 months from the installation date.

  3. Coverage

    Spare parts and labour

    During the 24-month warranty period, the cost of spare parts and of the labour to fix the appliance’s technical defects is borne by the company.

  4. Not covered

    What the warranty does not cover

    Repairing damage caused by transport, power fluctuations, improper use of the appliance or repair by unauthorised persons is outside the obligations of this warranty.

  5. Voiding

    When the warranty becomes void

    Any alteration to the warranty text, or any change to the appliance’s serial or model number, voids the warranty and releases the company from the obligations it contains.

  6. Company commitment

    Parts and service for 10 years

    The company undertakes to supply parts and provide out-of-warranty service for 10 years after installation.

  7. Coverage

    60-month compressor warranty

    The compressor has a 60-month warranty.

  8. Coverage

    Technician travel costs

    During the warranty period, technician travel is free within city limits; outside city limits, the difference is charged.

  9. Coverage

    Free installation and repairs

    Initial installation and repairs are free during the warranty period.

Frequently asked questions

Support

Need help registering or checking a warranty?

Pak Khazar's specialists answer your warranty and service questions during opening hours.

Call the service centre041-1830

Opening hours: Saturday–Thursday, 8:00–16:00